Support

Contact

Email support@leapupapp.com. Write from the address on your account if your question is about your data, so we can match it.

Common questions

Do I need an account? No. The daily leap works without one. An account keeps your streak and history if you change phone, and lets friends find you.

How do I sign in? With Apple, or with a six-digit code sent to your email. There are no passwords.

The email code doesn't work. Only the newest code is valid. If you asked twice, use the latest email. Codes expire after an hour.

Does a bonus leap count for my streak? No. The streak counts days you showed up, not how many leaps you did.

How do I delete my account? In the app: Profile → menu → Settings → Delete my account. It disappears immediately and is erased after 14 days. Signing back in before then restores it.

How do I get a copy of my data? Settings → Download my data, or email us from your account address.

Safety

To report or block someone, open their profile and tap ••• in the top right. Reports are reviewed within 24 hours. If anyone is in immediate danger, contact local emergency services first.